Managers' specific responsibilities in crisis communication
Practical sheet REF: FIC1850 V1

Managers' specific responsibilities in crisis communication

Authors : Pierre MONGIN, Laurent DELHALLE

Publication date: October 10, 2024 | Lire en français

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Overview

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AUTHORS

  • Pierre MONGIN: Mind mapping speaker, consultant and author

  • Laurent DELHALLE: Lecturer at Sciences Po Lyon and École de Guerre Économique

 INTRODUCTION

Unprepared communication during a crisis impacting a company could highlight the failings of its top management, as we can recall from the examples of Buitoni pizzas in the Fraîch'Up range (Nestlé), Findus and Picard beef lasagne that actually contained Romanian horse, Nestlé, KitKat, orangutans and tropical forests in 2010...

  • Discover the crucial responsibilities of general management for effective crisis communication.

  • Learn how strategic management can protect your company's reputation.

  • Explore the essential actions for maintaining stakeholder confidence in times of crisis with this summary sheet.

This fact sheet will help you to identify the specific responsibilities of crisis communication within a DG that has to deal with a crisis in real time.

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