2. Organize surveillance implementation: roles, responsibilities, planning

The organization of surveillance involves defining the roles and responsibilities of the various players involved. In this respect, managers will contribute to the definition of the monitoring perimeter.

Researchers and other watchdogs are more likely to be involved in the data collection phase. For data analysis and processing, analysts and experts can work together to produce relevant results for internal customers and decision-makers.

The latter will evaluate the results and quality of the responses provided by the watch, with a view to improvement.

The planning of these actions over time enables us to match the actions and results expected from each participant, as well as the deadlines. This is a regular editorial process involving a number of collaborators, and is particularly useful for providing an overall...