5. Mistakes to avoid
5.1 Don't forget to set up indicators to monitor and evaluate both the qualitative and quantitative aspects of your watch activity.
In the best-case scenario, you won't have to justify your activity to management to defend your teams, and these indicators will be useful in any case to help you position your service offering in the best possible light.
SCROLL TO TOP5.2 Don't keep your head in the sand
Instead, take a step back and optimize your monitoring processes.
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Mistakes to avoid
