Working with a consultant: how to establish a win-win relationship?

You've decided to hire outside help for yourself and your innovation department, and have called in a consultant. Next Monday, the consultant will start work. How can you get yourself up and running to launch the work and get your employees on board? Who are your contacts? How can you find the right distance to catalyze the process, while steering towards your objectives? And what about after the assignment: how do you create the conditions for a lasting relationship with your consultant?

Following on from the "Should you work with a consultant to boost innovation? How do you choose one?", this fact sheet provides you with the elements you need to decipher and guide you through the generic operational aspects and best practices of a consulting cycle. It will enable novices to familiarize themselves with the subject – essential preliminary step – and informed customers to shed light on their experience.

This fact sheet will help you understand the following structuring aspects:

• launch the intervention ;

• co-develop with the consultant ;

• a lasting relationship.