Setting up a facility management process in a company

Facility Management (FM) is a concept that encompasses a number of sometimes simple, but essential, professions whose aim is to create a working environment that promotes efficiency and user well-being. Our study will be based on this definition, which is not, however, unique.

Companies generally use this service to outsource a number of tasks that are not directly related to their core business. The process is structured around five pillars:

• scope of tasks to be outsourced ;

• selection of service providers ;

• subcontracting ;

• project financing ;

• user satisfaction survey.

These tasks can contribute in various ways to reducing the energy consumption of devices or buildings used or occupied by users.