Should I set up a satisfaction survey?
Setting up a facility management process in a company
Practical sheet REF: FIC1804 V1
Should I set up a satisfaction survey?
Setting up a facility management process in a company

Author : Léon NOUINDE

Publication date: December 10, 2022 | Lire en français

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5. Should I set up a satisfaction survey?

Since one of the aims of these actions is to respond to employees' needs so that they are better integrated into the company, it is only natural to consult them periodically to gather their opinions on the actions carried out and the results obtained. This means conducting a satisfaction survey, which involves several stages.

5.1 Writing the satisfaction questionnaire

Drafting the type of questions to be asked is a key factor in the success of the survey.

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5.2 Administering the questionnaire

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