15. Tools

There are a huge number of software products on the market offering enhancement-related functionalities. It's difficult to compare them, as they often cover different fields. For example, some are specifically dedicated to :

• quality management ;

• the environment ;

• risk management ;

• a very specific business sector;

• process control ;

• document management ;

• defect handling ;

• monitoring action plans ;

• metrology ;

• processing of satisfaction surveys;

• performance support.

On the...