11. Adapting management

Gary Hamel, one of the world's leading management thinkers, argues that we are on the threshold of a post-managerial society in which the principles that have guided organizational management since the early 20th century are undergoing profound transformation. These principles of resource allocation, economies of scale and scalability are gradually being replaced by principles of adaptability, innovation and creativity.

• The evolution of information and communication technologies is largely responsible for this transformation in the management principles of today's organizations. These tools now make it possible to aggregate human capital, opening the door to new possibilities. By making it possible to coordinate the actions of employees, suppliers and customers, these new tools have a major impact on the processes taking place within the...