5. Open organizations and porous borders

5.1 Information security

Web 2.0 and collaboration are generally driving organizations to progressively open up their information systems and disseminate certain knowledge to the outside world, via professional social networks, blogs, co-innovation platforms, and even social media like Youtube or Facebook.

The boundaries between internal information systems and external communication or collaboration systems are becoming increasingly porous. While the main gain is efficiency in the circulation and sharing of information, the main risk is the security of this information. Does the company still have full control over the dissemination of its knowledge? How can information from decentralized or even external sources be made reliable? How is published information...