8. Key elements of project management

8.1 Change management

The overall objective of change management is to promote the appropriation of the information system applications to be implemented (or previously implemented), thus encouraging optimum use. In other words, change management enables us to capitalize on the use made of the system by the various stakeholders. In this way, a chain reaction is set in motion: the more value the information systems bring to business uses (individual benefits linked to the task), the easier it will be to transform the organization.

Sound change...