1. Building a beneficial partnership

The company and its suppliers or service providers are interdependent. Mutually beneficial relationships enhance their ability to create value.

Establishing clear and effective provisions within your purchasing process is one of the prerequisites for developing a balanced relationship with your suppliers.

To build such a relationship is to benefit :

• increase competitiveness through a joint project and bring new products to market more quickly (R&D process);

• a relationship of well-being at work;

• accelerated profit generation.

The new version of the ISO 9001 standard sets out a number of requirements to be taken into account when building relationships with suppliers or service providers....