5. Mistakes to avoid
5.1 Don't confuse "process" with "procedure
A process is "a set of interrelated or interacting activities that uses inputs to produce an expected result".
A procedure is an imposed succession of tasks to be carried out.
SCROLL TO TOP5.2 Don't identify processes on your own
Often, it is the quality manager, or equivalent function, who is responsible for coordinating the identification of processes and defining any process mapping, and sometimes the processes themselves. It is preferable...
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Mistakes to avoid
Abbreviations and acronyms
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"Quality manager"
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