Identify the different types of process

Overview

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AUTHOR

Olec KOVALEVSKY: Consultant-trainer, manager of AVANTAGE QUALITÉ since 1997 - Consulting and training in organization, process approach and quality for companies in the private and public sectors, specializing in VSEs – SMEs - ISO 9001, MASE, ISO 14001 certification support - ISO 9001 quality system audits - ICA/AFNOR qualified auditor

INTRODUCTION

Whether you're in the process of defining your organization's quality management system, or working on its evolution, the identification and articulation of your organization's various processes is an essential part of your work plan.

The aim of this sheet is to provide you with a few keys to guide you through the process.

You will be asked the following questions:

What is the company's strategy, and how can it align its operations accordingly?
What kind of processes are needed?
What levels of process detail and representation are most relevant?

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Identify the different types of process

Define your company's process approach