4. Our advice
4.1 Limit the number of Level 1 processes
The number of processes varies from company to company, of course. If we stick to the three-level tree structure, we can consider the following orders of magnitude:
level 1: up to 15 or 20 processes ;
level 2: 1 to 5 level 2 processes for each level 1 process;
level 3: from 0 to 10 level 3 processes for each level 2 process.
It is customary to appoint a process driver for each process, supported by one or more co-drivers, as appropriate.
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Bibliography
Guide du management par les processus – BPM CBOK ® V4 – AFNOR, Éditions 2021
Le management de la performance par les processus – Dominique Thiault – LAVOISIER, 2010
Fundamentals of Business Process Management – SPRINGER Second Edition, 2018
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ToolReference standards
NF EN ISO 9000:2015 – Quality management systems – Essential principles and vocabulary, October 2015 edition
NF EN ISO 9001:2015 – Quality management systems – requirements, October 2015 edition
FD X50-176 – Management tools. Process management, August 2017 edition
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