Practical sheet | REF: FIC1595 V1

ISO 9001 risk and opportunity approach methods and tools

Author: Philippe FLÉCHON

Publication date: October 10, 2017 | Lire en français

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4. Prioritize

The standard specifies that "actions to address risks and opportunities must be proportional to the potential impact on the conformity of products and services" (§ 6.1.2).

It's natural to prioritize the risks and opportunities to be addressed according to this impact. As a first approximation, this can be done as early as step 2.

4.1 Quantifying risks

You can evaluate the probability of a significant deviation, or the uncertainty range of a result.

If the influencing factors are multiple, indicator-by-indicator (or result-by-result) analysis can prove complex. For example, a scrap rate may be influenced by multiple factors...

Carry out an objective-by-objective analysis, or an activity-by-activity...

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