Reduce the financial impact of non-quality

The costs of non-quality have been identified, but the causes are diverse and the solutions for reducing them specific. This fact sheet presents the general steps and important points to consider when defining and implementing an action plan to eliminate the causes of non-quality and reduce its financial impact.

An approach is proposed to help :

• implement an effective action plan to reduce non-quality costs;

• define priorities and allocate resources to the most cost-efficient areas;

• integrate actions to reduce non-quality costs into the company's general management approach, thus helping to raise quality awareness.