Defining the structure of your know-how map

Companies and the people who work for them have a wealth of skills in a variety of fields, some of which are known and used, others unsuspected.

Today, more than yesterday but perhaps less than tomorrow, as the saying goes, strategic thinking and the risk approach can usefully guide your choices when it comes to identifying key competencies, just as they do when it comes to identifying key objectives, key processes... Because it's not about being exhaustive, it's about being right on target!

The structure of your know-how map can be established on the basis of distinctive criteria at company level:

• the key characteristics of your markets (e.g. geographical area, top-of-the-range, manufacturer, aftermarket, customer sectors, etc.);

• your strategic products or...