6. Mistakes to avoid
6.1 Don't overlook the importance of communication
The tools, those proposed here and others, are essentially tools for working, monitoring and capitalizing on your actions. They do not replace communication with managers or operational staff. You'll still need to synthesize and communicate your needs and key orientations, in order to highlight the benefits and contributions of the approach, to get your teams on board, and to challenge acquired habits.
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Mistakes to avoid
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