Identify and map know-how elements

2. Identify and map know-how elements

The elements of know-how developed and exploited by the company's players can be of different kinds:

organizational and procedural, through the company's processes and procedures;
technical, through business practices (e.g.: functional analysis, calculations, operating procedures, business standards and rules, tool practice, etc.);
empirical, through lessons learned and feedback, estimated risks and chosen means of control.

Please note

All these factors determine your organization's ability to innovate, produce and market products and/or services that meet the expectations of your customers and the market.

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Identify and map know-how elements