8. Mistakes to avoid
8.1 Don't forget to measure the performance of a "mono" supplier
It's not uncommon to have a single supplier or the undisputed market leader. This supplier is either the only one in its field, or has such a strong presence that you have no competition to offer you an alternative product or service.
However, this must be assessed and tailored to your needs and expectations.
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Mistakes to avoid
Reference standards
ISO 9000 – Quality management systems - Fundamentals and vocabulary
ISO 9001 standard – Quality management systems - Requirements
ISO 19011 – Guidelines for auditing management systems
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