Why and how is the project defined?
Lead a working group to achieve objectives
Practical sheet REF: FIC1106 V1
Why and how is the project defined?
Lead a working group to achieve objectives

Author : Amandine BONAFOUS

Publication date: November 10, 2012 | Lire en français

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1. Why and how is the project defined?

1.1 Identifying a problem

A working group should be set up as soon as a problem or malfunction has been identified. Here are some examples of how to set up a working group:

  • A project has been defined and requires follow-up (e.g. a new solution to be industrialized).

  • Handling complex customer complaints [FIC 0472] .

  • An analysis of the causes (following a non-conformity, a customer...

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