7. Glossary

Business case

A term used to define the body of information that justifies the launch, development or termination of a project. It's the answer to the question "Why start the project?" and its update at key points in its development.

Customer

The person or entity mandating the project and benefiting from its final results.

Components or Themes

Eight components/themes affect processes and their management in various ways. Their use will be adapted to project typologies and situations.

Suppliers

The group of players who provide the resources needed for the project: human resources and...