Managing project conflicts

Conflict management is the art of resolving differences of opinion in a way that satisfies everyone involved. Conflicts are an integral part of project life. For the project manager, this requires adopting a specific approach and management style in order to resolve them and ensure the project can continue under favorable conditions.

Based on recent research and publications, we propose an update to best practices and guidance on how to best manage these situations.

With four steps and some practical tips, this guide will help you navigate conflict management situations.