8. Frequently Asked Questions
The project manager turns a blind eye to conflicts: is it because he thinks it’s not his responsibility to handle them?
No! Conflicts are natural among stakeholders who do not share the same views and must be able to express them freely for projects to succeed.
The project manager never takes a personal stance in conflicts. What are the risks to the project?
What a shame! These conflicts end up reflecting poorly on the project manager and their team, instead of being an opportunity to share!
What should you do if the situation escalates?
An alert must be sent to management (preferably with the project team’s approval).
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Frequently Asked Questions
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Bibliography
Edited by — PMBOK Guide 7th Edition. Published by PMI (2021).
H. P. MADERS - The Role of a Project Manager. Fd, Eyrolles Publishing (2013).
H. COURTOT - Risk Management in Projects. Economica Publishing (1998).
IPMA-ICB Certification, Chapter 26 (“Conflicts”).
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