5. Our advice
Keep track of how conflicts have been resolved, including explaining the "whys and wherefores" of the conflict.
5.1 Capitalize on your personal experience
In addition to all this practical and technical advice, don't overlook all the insights gained from your reading, personal development and feedback on conflict management in your professional and project environment. The ability to manage project conflicts effectively is the result of your experience of dealing with others in tense situations, and your concern to maintain a spirit of cooperation in the interests of your project.
SCROLL TO TOP
Exclusive to subscribers. 97% yet to be discovered!
Already subscribed? Log in!
Our advice
Mistakes to avoid
Article included in this offer
"Design and engineering management"
(
337 articles
)
Updated and enriched with articles validated by our scientific committees
A set of exclusive tools to complement the resources
Bibliography
Project Management Institute, Guide to the Project Management Body of Knowledge (PMBOK Guide) , Newton Square, PMI, 2009 (4th ed.): chap. 9 "Human resources management in projects" and 9.4 "Project team management and techniques".
Reference
IPMA-ICB Competence Chart, Chap. 26 ("Conflicts")
Exclusive to subscribers. 97% yet to be discovered!
Already subscribed? Log in!
