Practical sheet | REF: FIC0961 V1

Managing project conflicts

Author: Sophie TOUBLANC

Publication date: August 10, 2012 | Lire en français

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2. Identifying the causes of conflict

Conflicts generally concern the following points, in descending order of importance:

  • deadlines ;

  • essential points, priorities ;

  • distribution of resources ;

  • technical notices ;

  • administrative problems ;

  • Costs ;

  • personal antipathies.

To deal with them, it is essential to :

  • clarify roles and responsibilities within the project, objectives (for the client and the project team), processes and control of results, as well as budgets and resources;

  • ensure that projects are undertaken only after technical, personal and collective...

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