2. Identify and understand the different possible roles of the PMO

The project office ensures project governance processes by managing the resources it will share, the project management methods and best practices it will make available to teams, and the tools it will propose.

Depending on the type of company, whose matrix organizations are more or less structured around projects, the project office may provide support functions or be responsible for direct project management in front of customers.

The various possible functions and degrees of influence can be listed as follows.

• Support: this type of office will provide advisory support for projects, offering models, best practices, training and feedback from other completed projects. This type of office plays the role of a quality department, and its level of control remains low in terms of power and recognition....