Overview
ABSTRACT
In a context where this industrial group was rapidly developing its international activities in North and South America and in Asia, the Director of Industrial Operations wanted to develop knowledge-sharing between activities, countries and plants through a knowledge management program. This lessons-learned presentation describes the implementation and life of this organizational innovation during a five-year period, presenting the main components of the process deployed, and gives a detailed analysis of change management tasks. It explains all the activities performed and the results obtained, and offers an assessment of the operation.
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Read the articleAUTHOR
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Denis MEINGAN : Associate Director - KnowledgeConsult, Saint-Mandé, France
INTRODUCTION
Domain: Innovation/Organizational innovation – Change management
Company concerned: International industrial group
Technologies/methods involved: Strategy, project portfolio management, knowledge management, change management
Sector: Industry
Keywords: Knowledge management, knowledge management, community of practice, change management
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KEYWORDS
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Deployment of Knowledge Management in an international industrial group - Knowledge management implementation in an international industrial group
Project background, issues and objectives
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