3. Respond with assertiveness and flexibility
In a post-pitch exchange, responding to a question or objection is not an exercise in defense, but in the art of balance: between clarity and diplomacy, between firmness and openness. This is where assertiveness comes into its own. Being assertive means neither imposing nor evading, but expressing a clear response, respecting the other's position while asserting your own.
3.1 Understanding what an assertive response is
Assertiveness rests on three pillars.
Clarity: getting to the heart of the matter, without unnecessary detours.
Respect: don't invalidate the other's position.
Firmness: defend your point without aggression.
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