What's the use of a quality qanuel?
Drawing up a quality manual
Practical sheet REF: FIC0410 V1
What's the use of a quality qanuel?
Drawing up a quality manual

Author : Jean-Luc BERSON

Publication date: June 10, 2017 | Lire en français

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1. What's the use of a quality qanuel?

This is a fundamental question: why and for whom is such a document needed?

In order to reflect on its structure, the following diagram can be used:

  • list the recipients of the quality manual ;

  • for each recipient, ask yourself what information they need by reading your manual;

  • draw up a summary of the needs identified and deduce the content of your quality manual (table of contents).

Please note

A special note for companies and organizations in the automotive supply chain. While ISO 9001:2015 no longer requires a quality manual, IATF16949:2016 for the manufacture of series and replacement parts for the automotive industry does require a quality manual as part of the management...

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