4. How about developing a quality manual format?

4.1 Elements that should be included

• The scope of application of the quality management system: this can be summed up in a single sentence, to be included on the ISO 9001 certificate, defining the activities covered by the certification. This section should also specify any normative exclusions, i.e. the requirements of the standard that do not apply to the company. It should be noted that these non-applicable requirements are limited to chapter 8 of the ISO 9001 standard, and have no impact on the company's ability or responsibility to supply a good or service that complies with customer, regulatory...