3. Leading process reviews
The best practices and procedures for setting up a meeting (see Preparing and running a meeting
3.1 Empowering the process manager and participants
Although, for the first few process reviews, the quality manager is often the facilitator, due to his or her experience of management reviews, for example, it is advisable to set the objective of having the pilots themselves take charge of preparing and conducting...
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Leading process reviews
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ToolReference standards
ISO 9000:2015 – Quality management systems – Essential principles and vocabulary
ISO 9001:2015 – Quality management systems – Requirements
Fascicule FD X50-176 – Process management – Implementation guide
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