8. Abbreviations and acronyms
PDCA :Plan – Do – Check – Act , also known as the Deming cycle
SIPOC :Suppliers – Input – Process – Output – Customers (in French: fournisseurs – entrées – processus – sorties – clients)
QMS: Quality Management System
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Abbreviations and acronyms
Bibliography
Guide du management par les processus BPM CBOK®, V4 enriché au niveau européen, AFNOR Éditions, January 2021
Processus et transversalité(s), Vers un nouveau management, AFNOR Editions, February 2022
ToolNormative references
">ISO 9001:2015, Quality management systems – Requirements, September 2015
">Fascicule FD X50-176, Process management – Implementation guide, August 2017
">Glossary
">Activity
">A set of correlated tasks constituting a transformation step within a process.
Process approach
">A way of looking at company management based on processes and their interactions.
Process mapping
Graphic representation of a set of organizational processes.
...
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