1. Discover the documentation FD X50-716

The 2017 edition of the FD X50-716 documentation fascicle deals with the process approach, distinguishing between process steering and process-based management.

• Piloter applies to the people in charge of the processes, whose role is to coordinate the contributors concerned, to ensure that the processes are aligned with the company's strategy and that they are running smoothly.

• Manager applies to general management. The aim is to identify, design, document, execute, evaluate, monitor and control processes in order to achieve results in line with the company's strategic priorities.

The first approach is undoubtedly the most widespread, and it's the one we illustrate in this Practical Sheet. In this way, you benefit from feedback from the Standardization Committee, with its...