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Practical sheet | REF: FIC0367 V1

Drafting the quality policy

Author: Olec KOVALEVSKY

Publication date: March 10, 2023 | Lire en français

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    7. Mistakes to avoid

    7.1 Don't adopt an overly abstract or general quality policy

    Be realistic! An over-ambitious quality policy, with unattainable or unshared objectives, is not credible either for the company's employees or for your customers. In such cases, the risks of difficulty in mobilizing teams, or of discrediting the entire quality approach, are accentuated.

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