Our advice
Draw up and monitor action plans with auditees
Practical sheet REF: FIC0595 V1
Our advice
Draw up and monitor action plans with auditees

Author : Cécile MALATERRE

Publication date: February 10, 2017 | Lire en français

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6. Our advice

6.1 Make process drivers accountable

Identifying and implementing actions is a real opportunity for process managers to take ownership of the quality approach. As Quality Manager, you will support them from a methodological point of view and according to their needs. You encourage process managers to work with their teams and conduct root-cause analyses, even to the point of identifying organizational and structural causes on which action can be taken.

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