6. Glossary
Supporting change
Some authors refer to this as change management. We prefer the term "accompaniment", which clearly indicates that effective and efficient implementation of change can only be achieved with the cooperation of all stakeholders.
Stakeholders in change
A stakeholder is an individual or collective actor, actively or passively concerned by a change, i.e. whose interests may be positively or negatively affected by the implementation of the change.
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Bibliography
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Bibliography
Autissier D., Moutot J.-M., La Boîte à outils de la conduite du changement , Dunod, 2013.
Ballé M., Beauvallet G., Le Management lean , Pearson, 2013.
Boursin L., Puyfaucher L., Le Média humain. Dangers et opportunités des réseaux sociaux pour l'entreprise , Eyrolles, 2011.
Grouard B., Meston F., L'Entreprise...
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