3. Implementing quality assurance
This step involves comparing the results of quality control measurements with quality requirements, to check that the appropriate standards are being used.
Process improvement is the ultimate goal of this stage.
Requirements and results audits are set up to check that the project is running smoothly.
The aim of quality assurance is to reinforce confidence that the project in progress will meet all expectations.
Preventive action during inspections will reduce or eliminate defects or malfunctions.
This work supports the project team, which produces the work packages defined by the project scope.
Continuous improvement eliminates non-value-added activities and increases process efficiency.
Independent quality audits...
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Implementing quality assurance
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Bibliography
PMBOK Guide 6th edition : PMI – A guide to the Project Management Body of Knowledge
The ISO 9000 Quality Toolbox – Afnor
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