4. Demonstrate honesty and integrity

Leaders build trusting relationships with followers by being honest and upright, and by matching their actions to their words as closely as possible.

By remaining authentic, you'll earn the trust of others, and you'll need to get to know yourself and others so that you can show them, naturally and without lies, the facet of your personality that will help build a relationship of trust.

This will enable you to present the facets of your personality to which the other person will be most receptive, while remaining authentic, to create the trust that will enable you to influence.

Establish a climate of trust with your team and your customers. Without this, the level of communication will be low and cooperation limited.

Trust is something that has to be earned every day, and built on specific...