8. Our advice
8.1 Encourage communication
Take things one step at a time, and don't rush them. It's important to communicate, especially by explaining what you're doing. Likewise, make the most of collaboration. Finally, don't forget that a collaborative space should be run by one or two people.
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"Organization 2.0, the new generation of Knowledge Management", Martin Roulleaux Dugage
"Approche par agents facilitateurs appliqués à la DSIC de La Poste", Camille Alloing's thesis.
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