4. Attract attention
Drawing attention to a collaborative space or to content requiring a response is a strong point to acquire in a platform.
4.1 For a space
the name of the space must be clear;
a few key people need to be brought to the fore (e.g. the administrator responsible for the space and its operating rules, the animator or Community Manager who facilitates exchanges and welcomes newcomers, the "space gardener" who improves categorization, tidies up information and reorganizes the space if necessary);
the space's purpose and specific missions must be clearly defined;
access rules must be clear;
if necessary, the...
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Attract attention
Bibliography
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Bibliography
"Organization 2.0, the new generation of Knowledge Management", Martin Roulleaux Dugage
"Approche par agents facilitateurs appliqués à la DSIC de La Poste", Camille Alloing's thesis.
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