6. Mistakes to avoid
Don't encourage the construction of individual goals, as this hinders the logic of sharing (emulation based solely on competition, for example, reactivating the protection of ideas and achievements).
Don't start with the choice of tools, even if this is often reassuring (when the choices haven't been made without you!).
Don't try to deploy the KM approach systematically, without taking into account the specificities of each business.
Don't choose a tool without first testing it (from a functional and operational point of view).
Don't forget to take into account the legal aspects of information: copyright, CNIL, right to reuse data...
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Bibliography
Abbott R., Integration and structuring for enhanced Knowledge Management. In Drug Information Journal , vol. 38, pp. 187-196, 2004
Ballay J.-F., Tous managers du savoir! La seule ressource qui prend de la valeur en la partage , Éditions de l'organisation, 2002
Balmisse G., Guide des outils du knowledge management : panorama, choix...
Regulatory reference
ICH Q10: Pharmaceutical quality system (SQP) – Pragmatic implementation http://www.ema.europa.eu/ema/
ICH Q10 has been integrated into the new Part III of GMP Europe. This gives it particular importance, and demonstrates the willingness of regulatory bodies to change the concept of Quality.
Website
http://www.i-km.com/ knowledge management website
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