2. Select KM projects and actions with high potential added value
Based on your general master plan, you will refine and contextually select the projects and actions to be undertaken.
2.1 Consult the players in the innovation process
You must define :
their expectations, needs, practices, knowledge, ignorance, observations ;
their ideal vision of access to information and knowledge (they sometimes "dream" about things they don't know exist in your company);
which is very easy for them to do, or very difficult to do. In this way, you can pinpoint where to focus your efforts (sometimes it's just a matter of letting people know that an alert subscription or newsletter is available);
...
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Select KM projects and actions with high potential added value
Develop conditions for the emergence of ideas with KM
Bibliography
Abbott R., Integration and structuring for enhanced Knowledge Management. In Drug Information Journal , vol. 38, pp. 187-196, 2004
Ballay J.-F., Tous managers du savoir! La seule ressource qui prend de la valeur en la partage , Éditions de l'organisation, 2002
Balmisse G., Guide des outils du knowledge management : panorama, choix...
Regulatory reference
ICH Q10: Pharmaceutical quality system (SQP) – Pragmatic implementation http://www.ema.europa.eu/ema/
ICH Q10 has been integrated into the new Part III of GMP Europe. This gives it particular importance, and demonstrates the willingness of regulatory bodies to change the concept of Quality.
Website
http://www.i-km.com/ knowledge management website
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