5. Our advice
As a guardian of KM's intention and purpose, at every moment, at every stage, observe and listen: "Why listen? Why attach so much importance to knowledge? Not just to create the conditions for collective learning. But also because there can be no strategy, and ultimately no reasonable action, without knowledge, and no knowledge without listening" (Crozier M., L'Entreprise à l'écoute : apprendre le management post-industriel).
Create the right conditions for KM around a concrete case that is topical in terms of your concerns and objectives. Then suggest experimenting, testing...
Start the process concretely, where your company is at, by focusing on meeting the fundamental expectations that then feed the rest of the process. The process is then collectively launched.
...
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Bibliography
Abbott R., Integration and structuring for enhanced Knowledge Management. In Drug Information Journal , vol. 38, pp. 187-196, 2004
Ballay J.-F., Tous managers du savoir! La seule ressource qui prend de la valeur en la partage , Éditions de l'organisation, 2002
Balmisse G., Guide des outils du knowledge management : panorama, choix...
Regulatory reference
ICH Q10: Pharmaceutical quality system (SQP) – Pragmatic implementation http://www.ema.europa.eu/ema/
ICH Q10 has been integrated into the new Part III of GMP Europe. This gives it particular importance, and demonstrates the willingness of regulatory bodies to change the concept of Quality.
Website
http://www.i-km.com/ knowledge management website
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