2. Activate existing plans
Before a crisis occurs, you will have drawn up these plans in advance, i.e. identified their probability of occurrence and their potential impact, in order to define a proportional response plan.
Based on these – plans, which will never go according to plan, but which provide reference points in a world that suddenly lacks them – implementation begins: the alert is launched and procedures predefined. Response teams are mobilized.
The crisis unit is activated in a dedicated room (which will have been equipped in advance) to coordinate operations.
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Activate existing plans
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Reference standards
ISO 22301:2019 – Security and resilience – Business continuity management systems — Requirements
ISO 31000:2018 – Risk management – Guidelines: offers general guidelines for risk management, including industrial risks and internal company crises.
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