4. Continuous monitoring and adjustments to crisis management
Continuous environmental degradation requires continuous monitoring. Just because a fire is contained doesn't mean it can't start again.
Before a crisis occurs, you will have worked on these plans in advance, i.e. identified their probability of occurrence as well as their potential impact, in order to define a proportional response plan.
To implement, activate predefined procedures and mobilize intervention teams.
Set up a command center (a dedicated room) to coordinate operations.
Based on the data collected, adjust response actions in real time to adapt to changes in the situation. Ensure flexibility in action plans to respond to new information and changes in crisis dynamics with a flexible information system such as a computerized mind map (e.g.:
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Continuous monitoring and adjustments to crisis management
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Reference standards
ISO 22301:2019 – Security and resilience – Business continuity management systems — Requirements
ISO 31000:2018 – Risk management – Guidelines: offers general guidelines for risk management, including industrial risks and internal company crises.
Websites
The SGDSN is proposing instructions that are more specific to humanitarian crises, but suggests good principles that can be replicated for all types of crisis.
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