Practical sheet | REF: FIC1448 V1

Observing and representing uses

Authors: Bernard YANNOU, François CLUZEL

Publication date: December 10, 2014, Review date: July 11, 2017 | Lire en français

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7. Frequently asked questions

How many usage scenarios can you represent?

This is a question often asked in Radical Innovation Design ® projects. The answer is, of course, that it depends on the resources you have at your disposal, what you want to do with these representations, and the number of uses you have observed and which deserve to be recounted because they are all very different (contexts, users who experience them, stories, problems and consequences described...). But generally speaking, representing two to five usage scenarios on a well-targeted problem will already give you a vocabulary for expressing the main usage scenarios and problems to be investigated in greater detail, which is what the RID methodology requires. Your aim should be to cover the scope of your ideal requirement as effectively as possible, i.e. to cover all the usage situations and problems it encompasses....

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