5. Our advice
If you see the customer as a partner, you will highlight the added value of the specific skills of both parties (customer/supplier), and create a dynamic that is conducive to the innovation process.
Establish a close relationship with customers, strive to make them as autonomous as possible, and invite them to contribute their requirements and practices to the improvement of the overall monitoring process.
Create pilot phases with beta-testers.
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Bibliography
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Bibliography
Noubel J.-F., Intelligence collective, la révolution invisible , 2004, revised September 26, 2005.
Prévot F. et al, Perspectives fondées sur les ressources : proposition de synthèse , 2010. Available at cairn.info
Williams...
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http://intranet-rse.blogspot.fr/ Internal or extended social and collaborative networks. Internal social and collaborative networks, often referred to as CSNs, are reshaping internal communications by offering an interface and functionalities similar to those of professional social networks.
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