Practical sheet | REF: FIC1839 V1

Why talk about crisis communication?

Authors: Pierre MONGIN, Laurent DELHALLE

Publication date: October 10, 2024 | Lire en français

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    4. Meeting four major requirements

    • A social imperative: think about safety and crisis prevention issues at a very early stage. Any shortcoming entails considerable human and financial costs.

    • An ethical requirement: crisis management is not intended to "cover up" (and "cover itself") for safety shortcomings. Crisis preparation does not aim to make up for democratic shortcomings, but must lead to consultation between stakeholders. It must not concentrate power in the hands of a few experts with technical recipes shared by a restricted circle.

    • An intellectual requirement: here, responsibility goes hand in hand with constantly renewed reflection, developing a sense of complexity, the ability to question one's own frames of reference and the reflexes to think differently. This is where methods such as mind mapping come into their own....

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