Practical sheet | REF: FIC1839 V1

Why talk about crisis communication?

Authors: Pierre MONGIN, Laurent DELHALLE

Publication date: October 10, 2024 | Lire en français

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5. Our advice

5.1 Put the creation of a crisis unit on the political agenda

Start by making your N+1 aware of the need to set up a crisis unit to work on the crisis management and communication plan. An initial diagnosis can be made using a stakeholder map (see Visualizing crisis management [FIC 1843] ). It provides a global view of the environment in which crisis communication takes place... It can lead to ..:

  • an assessment of acquired/missing competitive...

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